In 2012, Neeraj Tiwari faced a challenge familiar to many job seekers in India—repeated rejections despite his qualifications. The HR phrase “We will call you” became a recurring disappointment. However, instead of surrendering to the job market’s limitations, Neeraj chose to carve his own path. This decision marked the beginning of HiTech Human Capital (India) Ltd (HHCiL), a venture that would transform not only his life but also India’s job market.

The Birth of HHCiL

With an initial investment of ₹50,000 and a team of just 10 members, Neeraj Tiwari founded HHCiL to address gaps in the job market and offer high-quality services in security and facility management.

The early days were fraught with challenges. Convincing clients to trust a new company in a competitive field required persistence and a commitment to excellence. Over time, Neeraj’s unwavering focus on quality service delivery helped HHCiL gain traction, primarily through word-of-mouth recommendations.

In 2015, HHCiL transitioned into a private limited company, expanding its services and client base. By 2023, it had achieved another significant milestone by becoming a public limited company, operating in 12 states with over 4,000 personnel.

Comprehensive Services Offered by HHCiL

1. Security Solutions

HHCiL’s robust security services cater to diverse client needs. The company employs highly trained personnel, including:

• Security officers, supervisors, and guards from defense and paramilitary backgrounds.
• Experts in first aid, labour intelligence, and confidential inquiries.

Adhering to Private Security Agencies Regulation Act (PSARA) guidelines, HHCiL ensures its guards undergo rigorous training. On-the-job training (OJT) further prepares them to handle real-world security challenges effectively.

2. Facility Management

HHCiL offers tailored facility management solutions, including:

• Cleaning and housekeeping services.
• Pantry maintenance and pest control.

These services streamline operations for clients, ranging from corporate offices to government organizations, ensuring cost-efficiency and operational excellence.

3. Payroll Management

Managing payroll complexities is a core offering of HHCiL. The company ensures:

• Accurate and timely salary disbursement.
• Compliance with tax regulations, attendance tracking, and benefits management.

This streamlined approach enhances both employee satisfaction and organizational efficiency.

4. Fire and Safety Training

Safety is a priority for HHCiL. Its fire and safety training programs include:

• Installation of fire alarms and suppression systems.
• Development of emergency evacuation plans.

The company also offers fire risk assessments and 24/7 emergency response services, ensuring maximum safety for clients.

5. Electronic Security Solutions

In today’s digital age, electronic security is essential. HHCiL provides advanced solutions such as:

• Video surveillance and access control systems.
• Intrusion detection technologies.

These cutting-edge solutions safeguard businesses from potential threats, enhancing operational security.

6. Corporate Risk Management

HHCiL’s corporate risk management services focus on:

• Identifying, assessing, and mitigating risks.
• Minimizing costs and maximizing value for clients.

This strategic approach ensures businesses remain resilient in an ever-changing market.

7. Background Verification

Trust is crucial in business relationships. HHCiL offers thorough background verification services, including checks on:

• Employment history, education credentials, and criminal records.

These services help clients make informed decisions and build trustworthy partnerships.

HHCiL’s Financial Performance and Growth

HHCiL has demonstrated impressive financial growth with an average 38% revenue increase and a 20% profit after tax (PAT) annually. Its client portfolio spans 250+ organizations across multiple sectors.

Resilience During Challenges

Post-COVID, HHCiL adopted a market penetration strategy to expand its operations, ensuring continued growth despite economic challenges.

Future Vision

Looking ahead, HHCiL aims to achieve:

• A revenue target of ₹1,000 crore by 2027.
• An IPO launch by FY 2027-28.

Leadership and Industry Impact

Neeraj Tiwari’s leadership has not only driven HHCiL’s success but also highlighted the untapped potential in India’s security and facility management sectors.

“These industries provide jobs to over 10 million people and contribute 23% to India’s GDP. However, unfair competition and price-cutting practices hinder their growth,” says Neeraj Tiwari, Founder and CEO of HHCiL.

Neeraj Tiwari’s journey from job rejections to founding a successful company is a story of resilience, innovation, and impact. By addressing key gaps in India’s job market, HHCiL has established itself as a leader in security, facility management, and payroll services. With ambitious goals for the future, the company continues to set benchmarks in quality, sustainability, and growth.